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Shipping and Returns

Shipping times:

All regular standard orders (First Class, Priority Mail, and US Ground) ship out in the order they are received. Processing times are usually no longer than 1-2 business days from the time the order is received although we will try to ship out the same day if possible. Expedited and 2-day orders will go out the same business day if the order comes through before 11:00 am PST (Pacific Standard Time). All orders include tracking.

Orders are processed and shipped Monday through Friday. 

Currently, we only ship to the United States.

Return policy - All Sales Final online and in store. 

Packages Returned:

Incorrect/Insufficient/Bad Address - Packages returned due to an incorrect or non working address will be credited to the original method of payment minus shipping charges. 

Not picked up at post office - Orders that were shipped out but not picked up at the post office by the recipient will be credited to the original method of payment minus shipping charges when the item arrives back to us.

If you have any questions, please feel free to contact us directly at:

info@stageandscreenfx.com