Order Processing times: Orders are processed and shipped Monday through Friday excluding holidays. Current processing time is 2-3 business days for all orders.
All orders are shipped with tracking. Shipping cut off time is 11am (PST), Monday - Friday. Please contact us if you need your order sooner.
* Due to recent postal issues, we do not currently offer overnight shipping, but express 2-day delivery is available.
Incorrect/Insufficient/Bad Address or refused- Packages will be credited to the original method of payment minus shipping charges which are not refundable. We ship to the exact address you provide us with so please double check. We are not responsible for shipping costs due to address discrepencies.
Not picked up at post office - Orders that were not picked up at the post office by the recipient will be credited to the original method of payment minus shipping charges when the item arrives back to us.
Return policy - All Sales Final online and in store. We have testers in store if you are looking for a specific color and are more than happy to help you make an educated decision. These are professional products and proper use is imperative to the products performance.
If you have any questions, please feel free to contact us directly at: