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Shipping and Returns

Curbside Pickup Only, Indoor shopping closed temporarily due to covid-19. 

Curbside Pickups are available Mon-Fri 9:00 - 5:00. Simply purchase your items through our online store, and choose pickup. We will send you a notification when your order is ready for pickup. 

Order Processing times: Orders are processed and shipped Monday through Friday excluding holidays. All orders ship within 2-3 business days. All orders are shipped with tracking. Shipping cut off time is 11am (PST), Monday - Friday. Please contact us if you need your order sooner and we will check availability.

* Due to recent postal issues, we do not currently offer overnight shipping.

Packages Returned:

Incorrect/Insufficient/Bad Address or refused- Packages will be credited to the original method of payment minus shipping charges. We ship to the exact address you provide us with so please double check. We are not responsible shipping costs for bad addresses.

Not picked up at post office - Orders that were shipped out but not picked up at the post office by the recipient will be credited to the original method of payment minus shipping charges when the item arrives back to us.

 

Return policy - All Sales Final online and in store. We have testers in store if you are looking for a specific color and are more than happy to help you make an educated decision. These are professional products and proper use is imperative to the products performance. 

If you have any questions, please feel free to contact us directly at:

info@stageandscreenfx.com